You know the feeling: someone you care about is fuming, and you’re caught in the blast zone. Are they mad at you? Someone else? Life in general? You have no […]
Peacemaking
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The Magic Moment: How to Use the Decision Point to Defuse Conflict and Create Harmony
Have you ever felt a conflict brew like a storm cloud, gathering momentum with every angry word or defensive posture? We often think of these situations as an inevitable chain […]